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Order Status

Where's my stuff...

This page will check the status of your order for Alchemy Mindworks products, including software, software registrations and CD-ROMs.

IMPORTANT: If less than one business day has ellapsed since you placed the order you want to check the status of, click on BACK now. Your order is not in our database just yet, and its status can't be tracked.

Please complete the following form and click on the Submit button, below. You will receive a reply within one business day, and usually on the same business day. Note that business days do not include weekends or Canadian holidays.

The highlighted fields are required — your message will not be delivered if any of them are blank or unselected.

First and Last Name:
Address (line 1):
Address (line 2):
Town or City:
State or Province:
Post Code / ZIP Code:
E-mail address:
Ordered by:
Order Date:

If your order date isn't listed, it's too recent to be tracked.

LEGAL DOGMA: All information submitted through this form will be treated in confidence. Alchemy Mindworks accepts no responsibility for any loss, damage or expense caused by your use of this page, however it occurs. By clicking on the submit button, below, you indicate that you accept these terms and that you indemnify and hold blameless Alchemy Mindworks and all its stockholders and suppliers from any monetary costs including attorney's fees and court costs arising out of your use of this page and any information provided by it. You further assert that you are the individual or the legitimate representative of the organization indicated above, and that you have a legitimate right to request the information to be provided by this page. Alchemy Mindworks may, at its discretion, seek civil and/or criminal penalties for parties misusing this page or information provided by it. The availability of this page does not constitute an assurance or contract on the part of Alchemy Mindworks to provide the information described herein. The lawyers made us say that.

Fine Print — Requesting Order Status

Order status requests are usually answered within one hour during business hours, and within one business day at other times. For your security, our customer database is not stored on line, and as such it can only accessed when there's someone in the office.

We're extremely serious about privacy — please see our privacy statement for more about this. All communications through this page are deemed to be governed by this document — by using this page, you agree to be bound by its terms.