We value our own privacy and the security of our personal information — we'll take no less care of information you provide to us in the course of doing business with us. The following outlines our privacy policies.
Unless we're required by law(1) to do so, or as exempted elsewhere in this document, we will not knowingly disclose your e-mail address or any other personal information you provide to us to any third party, even if the party in question claims to be God and can produce three pieces of photo-ID to prove it.
We will not rent or sell our customer database under any circumstances.
We will not add your e-mail address to our update mailing list unless you give us explicit permission to do so by selecting the E-Mail Update List option when you place an order with us, or by using the E-Mail Update List option at our web page. You can also use this feature to remove your e-mail address from the list at any time.
Alchemy Mindworks does not distribute aggregate statistics about its customers or users.
If you provide us with your e-mail address at such time as you place an order for Alchemy Mindworks products, you will be sent confirmation of your order and any applicable software registration codes when your order is processed. This will be the only message you'll receive from us unless you contact us with questions or sign up for the mailing list.
We urge you not to send your credit card number or other sensitive information in e-mail messages. While we maintain pretty air-tight security, be aware that all e-mail potentially passes through numerous intermediate relays as it moves across the internet. Not all of them can be assumed to be secure.
Alchemy Mindworks maintains a Secure Socket Layer (secure server) page to place credit card orders. As we understand it, if all the computers in the known universe were to devote themselves to the task of cracking a secure order from this server, it would require 260 times longer than the interval between now and when our sun is expected to go nova to complete the task. It's a safe bet that by then, any credit cards at risk of being compromised would have expired.
For your security, credit card transactions placed through Alchemy Mindworks are cleared directly by us through our bank, the Royal Bank of Canada. We do not use a third party clearing house to process credit card transactions, and as such your credit card information will not be available to anyone except the bank. The Royal Bank, Canada's largest financial institution, dates back to 1864.
We do not maintain any unencrypted credit card or customer information on an internet-accessible file server.
No one from Alchemy Mindworks will ever contact you by e-mail and request that you disclose your credit card number or other sensitive information.
Alchemy Mindworks reserves the right to disclose as it sees fit credit card information and related details which have been used to complete fraudulent transactions.
If you place an order with Alchemy Mindworks, your ordering information — including your name, address, telephone number and e-mail address — will remain in the Alchemy Mindworks database for at least the active life of the product you have purchased. We maintain this information so we can provide you with replacement registration codes and product support if you require them.
The Alchemy Mindworks database is never shared with third parties, and except as stated elsewhere in this document, its contents will never be disclosed to anyone outside Alchemy Mindworks.
Alchemy Mindworks will not contact you by telephone to solicit business, nor will we provide your telephone number to third parties to permit them to do so.
Alchemy Mindworks reserves the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets to a third party acquirer. We also reserve the right to disclose any information we have about you to assist us in collecting a debt owed by you.
Except as exempted elsewhere in this document, all e-mail communications between you and Alchemy Mindworks are deemed to be in confidence. We will not knowingly disclose to third parties the e-mail addresses, personal information or attributable contents of e-mail sent to us unless we are required by law to do so, or we believe that the nature of the message in question may be illegal. E-mail sent to you by Alchemy Mindworks is deemed to be sent under the same conditions, and subject to the legal notice in the message signature. By sending us e-mail, you agree that all information sent to you by Alchemy Mindworks is confidential, and may not be disclosed to third parties without our express written permission. Alchemy Mindworks reserves the right to disclose unattributed e-mail contents or edited portions thereof as we see fit.
In the event that you use our e-mail facilities in a manner contrary to the stated restrictions thereof — for example, to send us spam — you grant Alchemy Mindworks permission to disclose the complete attributed contents of your e-mail and your identity to any third parties we choose, including but not exclusive to your Internet service provider, your employer, government and law enforcement. You absolve and hold harmless Alchemy Mindworks, its stockholders, employees and suppliers for any loss, damage or expense arising out of said disclosures.
All of the information in this document is subject to change without notice. This page constitutes the stated intent of Alchemy Mindworks to protect the privacy of its users. It is not a contractual undertaking to do so. Alchemy Mindworks will not be liable for any breaches of privacy resulting from error, omission, third-party activities or acts of God, or for any loss, damage or expense caused thereby — the lawyers would have complained if we hadn't said that.
If you have any questions, please send us some e-mail.
All the information at this page is as accurate as we can make it. Neither Alchemy Mindworks nor the author of this page accepts any responsibility for any loss, damage or expense caused by your use of these pages, however it happens. If you can figure out a way for any of this to cause you loss, damage or expense you have a sneakier mind than any of us. This page and all dependent pages are copyright © 1994 — 2013 Alchemy Mindworks. No portion of this page may be reproduced in any form without the explicit written permission of the author and copyright holder.
(1) Alchemy Mindworks must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law.