Sales Tax

Regrettably, we are required to collect sales tax from customers in some parts of the world. Specifically, if you reside in Canada or in a country in the European Union, the amount charged to your credit card will include tax.

If you reside anywhere else in the world, you can safely close this window – we are not required to charge sales tax for customers who do not reside in Canada or the EU.

Canada: If you reside anywhere in Canada, we are required to collect GST or HST. If you resent paying these taxes as much as we resent administering them on behalf of the governments in question, we urge you to vote your displeasure in the next federal and provincial elections. Tax-and-spend politicians are difficult to dislodge as a rule, but an electorate which stays home on voting day, or simply votes for the party with the most outrageous promises, essentially gives them a mandate to keep spending.

EU: As of July 1, 2003, the EU demanded that businesses outside the European Union which provide electronically-deliverable products to EU residents collect VAT on behalf of the European Union, a complex and labor-intensive undertaking.

In order to comply with the EU's tax requirements, we collect VAT on all electronically-deliverable orders and services (including lost registration code replacements through the fee-based code recovery page) for customers in EU countries. The VAT collected will be remitted through the UK. This applies only to orders for which physical goods are not shipped.

Because the process of accounting for and remitting VAT entails a cost and considerable work on our part, a nominal service charge will be applied to orders for which we collect VAT. We regret this added expense for our European customers – every bit as much as we regret having to collect the tax in the first place – and we hope you'll appreciate that we had little choice in the matter.

Tax exemptions: We are unable to waive the foregoing sales taxes even if you have a tax-exemption number from your government. In the event that you are able to purchase goods and services without paying sales tax, you will no doubt know how to claim the tax back.