Alchemy Mindworks maintains a no-cost software-driven search engine — the Lost Registration Code Robot — to recover lost registration codes. Because the Lost Registration Code Robot is software, rather than a live human being, it requires that you provide it with accurate search criteria if it's to recover your lost code.
Of course, being software, it doesn't cost us anything to run and as such, we won't have to charge you anything to use it. If it's unable to find your code and you say less than flattering things about it, it won't be offended.
In the event that you can't provide the Lost Registration Code Robot with sufficient information to allow it to successfully recover your code, you can have an Alchemy Mindworks employee search the database for you. People being smarter than software, such a search is a great deal more likely to find your code. People being more expensive than software, such a search has a fee associated with it.
Lost registration code searches provided through this page cost $7.99 per search.
The following are the terms and conditions under which lost registration code searches provided through this page are performed. Please read this next bit carefully — at such time as you submit this form, you will be agreeing to be bound by the following:
- In ordering a lost registration code search through this page, you are paying for a search, not for the results of said search. The fee for this service is payable whether we successfully recover your registration code or not.
- This form will require your current credit card billing address and the name and address under which you registered your software. The latter needs only be reasonably close.
- It can take up to one business day to process your credit card transaction for a lost registration code search and then to perform the search.
- A lost registration code search applies to a single application only, that is, it can be used to recover only the lost code for the program you select at this form.
- If a lost registration code search performed through this page is unsuccessful, we will be unable to try the search again. You will need to verify your information and submit a new search request through this form. A second fee will apply.
- If you have lost a registration code for Graphic Workshop 2.0, GIF Construction Set 2.0, Graphic Workshop Classic, Graphic Workshop for DOS, GIF Construction Set Classic or any other discontinued Alchemy Mindworks application, we will be unable to recover your registration code. Save your cash — lost codes for these products are gone for good.
- The Alchemy Mindworks customer database does not keep track of book orders. As such, we are unable to provide replacement registration codes for applications registered as bookware.
- If you registered your application through an overseas distributor or reseller, our customer database has no record of your purchase, and as such we will be unable to recover your lost code.
In performing a lost registration code search, we will find everyone in the database who might be you and then thin out the list until we find the entry that actually corresponds to your registration. You can greatly improve the odds of a successful search if you provide us with the information we need to do this. Some common sense will apply:
- If the name your registered under is was Lancelot Augustus Pigswallow, it's a safe bet that there's exactly one of you in our database, and we'll have little difficulty finding you.
- If the name you registered under was John Smith — of which there are several dozen in our database as of this writing — we're going to require some additional information. We'll use elements of your mailing address to narrow down the search.
There's a Comments field in this form in which you can enter such additional information as you feel might be useful. Please note that if you enter a variety of possible alternate registration names and mailing addresses, the Comments field will be ignored.
See our e-mail page if you have any questions.
This web page is operated by 1522452 Ontario Limited under license from Alchemy Mindworks Corporation. Purchase of a license or licenses for these products or any portion thereof is deemed to constitute a transaction between the purchaser and 1522452 Ontario Limited. All distribution of these products is from 1522452 Ontario Limited.