If you have lost or forgotten the registration code for your Alchemy Mindworks software, you can request a replacement code through this page. Requests for replacement registration codes are processed by a robot.

In order to successfully process your request for a replacement registration code, the robot must have all of the following information provided correctly. While it can do some fuzzy logic comparisons to deal with minor variations in street names and such, missing fields will usually confuse it.

When you submit this page, the robot will scan the Alchemy Mindworks user database and e-mail your registration code to you. Please note that robot requests are batch processed — while lost registration code requests are typically processed within hour or two, you may not receive your replacement registration code for up to one business day.

The Alchemy Mindworks user database only goes back to 1998. If you registered software prior to 1998 and have lost your code, we will be unable to assist you.

Please read the following carefully before you use the robot.

• This page cannot provide replacement codes for software which has been registered through an overseas distributor, software provided for review, software purchased by a credit card transaction which was subsequently disputed or software paid for by a cheque which was dishonoured by your bank.
  
  
• The robot will only permit three attempts to locate your code within any 30-day period. Please be certain to verify the information you submit.
  
  
• The robot will only process one request per 24-hour period, and will ignore any additional requests without reply. If you send it a large number of requests — for example, trying multiple permutations of your name, address or year of registration — it may decide you're trying to overwhelm it, and refuse to process any further requests from you for an extended period.
  
  
• The registration codes for the Professional and Classic versions of Alchemy Mindworks' applications are different. If you registered a Classic version, the robot will not provide you with a code for the Professional version. Registration code replacement is no longer available for Graphic Workshop Classic or GIF Construction Set Classic.
  
  
• If the robot replies that it can't find your code, one of the following is the case:
  
  
  • You have entered incorrect information into one or more of its reference fields. Please check your submission and try again.
    
    
  • You have requested that it search in the wrong year.
    
    
  • You originally registered your software under a different name, such as a company name, your spouse's name and so on.
    
    
  • You haven't actually registered and you're not in the database.
    
    
  We are unable to search the database any more effectively than you can through this page. Please do not contact us for help in locating lost registration codes if the robot turns you down.
  
  
• You must have registered, had your order processed and received your software or e-mailed registration codes before the robot will be able to find you in the database. Please do not use this page to try to obtain your registration code immediately after you place an order. Such requests will always fail.
  
  

If you have lost the registration code for a bookware application, you can look it up in the book you purchased to register your bookware. We are unable to provide replacement registration codes for bookware.

You can find additional information about software registration and registration codes at the Lost Registration Code Problem Solver page.

Should you prefer to have an Alchemy Mindworks staff member search for your lost code, please see the fee-based code search.

The highlighted fields below are required — your request will not be delivered if any of them are blank or unselected.

Name:
Company:
Address 1:
Address 2:
City or Town:
State or Province:
Post or Zip Code:
Country:		Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos Islands Colombia Comoros Congo Cook Islands Costa Rica Cote D'Ivoire Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Great Britain Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Honduras Hong Kong Hrvatska Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Keeling Islands Kenya Kiribati Korea-South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda S. Georgia and S. Sandwich Isls. Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Helena St. Pierre and Miquelon Sudan Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Virgin Islands-British Virgin Islands-U.S. Wallis and Futuna Islands Yemen Zaire Zambia Zimbabwe
Year Registered:		Not selected 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008
Application:		Not selected Graphic Workshop Professional 3 GIF Construction Set Professional 3 Animation Workshop 3D Effects #1 Plugin Buttons #2 Plugin Calendar Wizard CIP Format Plugin CRW Format Plugin e-Paint Electronic Signs #2 Plugin Elements #1 Plugin Font Wrangler Greeting Card Construction Set Pagan Daybook 3 Pagan Daybook II Personal Web Search Presentation Wizard PNG/MNG Construction Set Screen Saver Construction Set Spies: A Cold War Daybook Technology #1 Plugin Text Effects #2 Plugin Text Effects #3 Plugin The Ultimate Screen Clock Transitions #2 Plugin Transitions #3 Plugin Graphic Workshop Professional 2 (discontinued) GIF Construction Set Professional 2 (discontinued)
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LEGAL DOGMA: All information submitted through this form will be treated in confidence. Alchemy Mindworks accepts no responsibility for any loss, damage or expense caused by your use of this page, however it occurs. By clicking on the submit button, below, you indicate that you accept these terms and that you indemnify and hold blameless Alchemy Mindworks and all its stockholders and suppliers from any monetary costs including attorney's fees and court costs arising out of your use of this page and any information provided by it. You further assert that you are the individual or the legitimate representative of the organization indicated above, and that you have a legitimate right to request the information to be provided by this page. Alchemy Mindworks may, at its discretion, seek civil and/or criminal penalties for parties misusing this page or information provided by it. The availability of this page does not constitute an assurance or contract on the part of Alchemy Mindworks to provide the information described herein. The lawyers made us say that.